Route Shipping Insurance


To enhance our customers' delivery experience, we have collaborated with Route, a package protection and tracking solution. By utilizing Route's mobile application, you can effortlessly track all your online orders in a single location, eliminating the need to search for tracking numbers in your email. With Route's interactive maps and shipping updates in real-time, you will remain updated at every stage of the delivery process.

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Route Protect

Route Protect is an affordable package protection service that offers you "peace of mind" for all your orders. The premium for Route Protect insurance is calculated based on the total value of your products, minus any discounts, and excludes shipping, handling, and taxes from the calculation. By adding Route Protect at checkout, you can easily report any issues related to lost, stolen, or damaged packages, and receive a reorder or refund within 1-2 business days after the issue is reviewed and approved. Please note that Route Shipping Insurance only covers the cost of the item(s), excluding shipping costs, taxes, customs/duty fees, and the Route premium.